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Social networking, ROI, pricing among '09 CRM trends

Big changes are coming to the CRM (customer relationship management) application market this year, with significant financial, strategic and technical implications for customers, say analysts who track the space.

| News | CRM | SaaS | 01/07/09 at 5:00 pm |


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SAP wants Oracle to reveal software, support profit margins

SAP wants Oracle to reveal its profit margins for JD Edwards and PeopleSoft, according to a court document.

| News | Legal | 01/07/09 at 12:53 pm |


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No clear sign of settlement in Oracle-SAP suit

Oracle and SAP don't seem especially close to a settlement, but observers say one would make sense.

| News | Legal | 01/05/09 at 8:47 pm |


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SAP project halted after shareholder pressure

The weak economy has companies of all sizes and types moving to cut costs, and for U.S. bedding manufacturer Select Comfort, those choices have included a decision to halt all work associated with a wide-ranging SAP ERP project.

| News | Business | Software | 12/17/08 at 4:09 pm |


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